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Starter Pack

Audiobooks

Voxblock Support

<span style="font-size:11pt;font-family:Arial;color:#0e101a;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">We recommend the POGS headphones, which can be found on our website&#xA0;<a href="https://bit.ly/3XrfNub" style="text-decoration:none;"><span style="font-size:11pt;font-family:Arial;color:#4a6ee0;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;-webkit-text-decoration-skip:none;text-decoration-skip-ink:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">here</a><span style="font-size:11pt;font-family:Arial;color:#0e101a;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">. <span style="font-size:11pt;font-family:Arial;color:#0e101a;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">However any headphones with a 3.55mm headphone jack can be used alongside our player.&#xA0;

We recommend the POGS headphones, which can be found on our website here. However any headphones with a 3.55mm headphone jack can be used alongside our player.

Do I need specific headphones to listen to my Voxblock?

Travelling with Voxblock

How do I set up my Voxblock player?

Do I need batteries to use my Voxblock?

Do I need an internet connection to use my Voxblock?

Do I need Bluetooth connectivity to use my Voxblock?

How do I listen to audiobooks on my Voxblock?

How do I stop or change the audiobook I’m listening to?

How do I play, pause, or skip an audiobook on my Voxblock?

How do I activate ‘bedtime mode’ on my Voxblock?

My Voxblock has run out of charge, how do I charge it?

How long will my Voxblock last on a single charge?

Getting started

What do the status lights mean?

What do the different battery lights mean on my Voxblock?

Voxblock display icons

I’ve lost my token card, how can I get a new one?

How do I redeem my tokens?

What is Voxblock's Token Scheme

Voxblock's Token Scheme

What is your refer a friend scheme?

How does Voxblock’s referral scheme work?

Voxblock's Refer a Friend Scheme

Is my Voxblock robust enough to travel with?

Do I need to have anything set up in advance when travelling with my Voxblock?

Is my Voxblock waterproof?

Who will be delivering my order?

How long will my order take to arrive?

How can I track my delivery?

How do I edit or cancel my order?

What do I do if my order arrives damaged?

What countries do Voxblock deliver too?

Deliveries

What is Voxblock’s return policy?

How do I start my return?

Are there any items I can’t return?

I’ve returned my item(s), what happens next?

What is Voxblock’s Happiness Guarantee?

Returns

Can I recycle the Voxblock packaging?

How long will my Voxblock player last?

Sustainability

How can I control what my child is listening to?

What age is Voxblock suitable for?

Safety

Do you have a schools programme?

Do you have a discount for schools?

Schools

Do I need specific headphones to listen to my Voxblock?Updated a year ago