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Returns

A guide to our return policies and procedures.

What is Voxblock’s return policy?

At Voxblock, each Player and Starter Pack comes with a 100 day return guarantee, which means you have 100 days after receiving your item to request a return. Each audiobook comes with a 30 day return guarantee, which means you have 30 days after rece

How do I start my return?

Simply send us an email at [email protected] and we’ll take care of the rest.

Are there any items I can’t return?

Unfortunately, we cannot accept returns on gift cards.

I’ve returned my item(s), what happens next?

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank o

What is Voxblock’s Happiness Guarantee?

Our 100 day Happiness Guarantee means that after you purchase a Voxblock Starter Pack you'll have 100 days to listen to it, play with it, and explore its features. If it’s not for you, you can return it for a full refund, no questions asked. Simply f